Frequency Asked Questions

Answers to your most common questions about our natural skincare and your order.

  • Due to the nature of our skincare products, I am unable to accept returns on opened or used items for hygiene and safety reasons. If you experience any issues with your order, please contact me and I will be happy to help.

  • UK standard delivery orders typically arrive within 3–5 business days. Tracking information will be sent once your order has been dispatched.

    Need it sooner? Next-day delivery orders must be placed before 10am to be dispatched the same day. Orders placed after 10am will be dispatched the next working day. Please note that next-day delivery times are dependent on the courier, and delivery delays may occasionally occur outside our control.

  • At the moment, Peace From Nature only ships within the UK. However, I may consider offering international shipping in the future as my business grows. 

  • Our products are carefully created using skin-loving ingredients designed to nourish and support healthy skin. I focus on simple, effective formulations inspired by nature to help you achieve balanced, radiant skin.

  • Many of our products are formulated with gentle ingredients that are suitable for sensitive skin. However, I always recommend doing a patch test before using any new skincare product.

  • If you're unsure which products to choose, consider your skin type and concerns (dryness, sensitivity, blemishes, etc.). If you need help, feel free to contact me at hello@peacefromnature.co.uk and I'll happily guide you.

  • Store your products in a cool, dry place away from direct sunlight to maintain the quality of the ingredients.

  • Yes, we can help customise a bundle or recommend products from our range to suit your needs. Simply email hello@peacefromnature.co.uk and I’ll be happy to help.